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Ordering and Changes and Cancelations
What if I am not pleased with my order?
U.R. Noteworthy guarantees every product we sell, 100%. If you are not pleased with the final product, we will provide a replacement, offer a refund or exchange depending on the issue.

When ordering invitation, how many extra invitations should I order?
Based on our years of experience we recommend the following:
 For weddings, we recommend 20 to 30 extra invitations.
For everyday invitations or announcements, we recommend 10 to 20 extra invitations or announcements.

What if I need more invitations?
After your order is complete and you need more invitations, it is just like starting over. Although your information is in our database, new press film must be developed as well as new press set-ups. We treat these instances with care and will work with you on a reduced cost.

I need help wording my order!
See our Etiquette section at the bottom of our home page.

What if I want to cancel my order after it was placed?
If you decide to cancel your order after it is processed and sent to be printed, you may incur a cancellation fee which will vary by vendor.

What is your return policy?
At U.R. Noteworthy.com we are committed to providing only the very finest shopping experience to our customers. Our goal is to make every effort possible to ensure your satisfaction with the products you receive from us.

Our stationery consultants are trained to proofread all orders for spelling, grammar, wording and etiquette however, we cannot verify some customer errors, especially the spelling of proper names, unusual event location, town or street names, the date of your event among other specific information, so please review your wording carefully. We encourage you to check your online preview thoroughly as well as at check out before submitting your order. Once the order is placed, you will receive an order confirmation where you will be able to review the spelling of your text. Contact us immediately if you see you need to make a correction. We recommend you purchase a proof ($12) to review your order one last time before it is printed.  The proof will come directly from the vendor and will allow you to make changes to your order without penalty.  There may be additional proof fees incurred for any changes made after your first proof. Please speak with your customer service representative with any questions.

Can I make changes in my order BEFORE it is printed?
If you purchase a proof, you are able to make unlimited changes to your order during the proof process before your order goes to press. There may be additional proof fees incurred for any changes made after your first proof. Please speak with your customer service representative with any questions.

If you do not purchase a proof and notice an error in one of your order confirmations, please contact us immediately and we will try to stop your order and make the necessary changes before it is printed.  We cannot guarantee that we can stop your order in time.  It will depend on how quickly your order is being processed at the vendor.

What happens if there is an error AFTER my order is printed?
In the unfortunate instance that an error occurs, we will work with you to correct the mistake quickly and reprint your order at a 40% discount.

What if the error is made by U.R. Noteworthy.com or the vendor?
If any order were to contain an error or misprint caused by our staff or the vendor, we will happily reprint and ship it at no cost to you.
100% Guraanteed


Committed to Excellence – It is our pleasure to provide a level of service second to none.  If you are not pleased with your purchase from U.R. Noteworthy.com we will provide a replacement, offer a refund or exchange.  We want you to be completely delighted with your shopping experience.
Billing
What Metods of Payment do you Accept?
PayPal
Visa, Matercard, American Express

  Personal or Business Checks may not be used.


When will I be charged?
Your credit card or PayPal Account will be charged as soon as you place your order. Orders will be shipped within the timeframe referenced next to your product.


Do I have to pay sales tax on my order?
The law requires that U.R. Noteworthy.com collects 6% State Sales Tax on all orders which are being shipped within the State of Maryland where we are headquartered. All other states are exempt.

Can I ship to multiple locations on 1 order?
When placing an order, you will have the option to ship all of the items in your shopping bag to one or multiple addresses. You may also ship each item using a different shipping method. For instance, if you had two items one could go UPS Next Day Air and the other could go UPS Ground. However, each item you ship will incur the shipping charge associated with the method you choose.

How Quickly Can I get my order?
Products may be typeset, printed, and shipped from the different manufacturers facilities or from our Maryland headquarters depending on the products you select.  Production time varies depending on the vendor.  A general rule to go by is 5-7 working days of production.
Shipping costs are as follows:
 Ground                         $ 7.95
3 Day Select                   $12.95
2nd Day Air                     $15.95
Next Day Air                  $35.00
 *The rates published are for U.S. customers only.  U.R. Noteworthy.com ships packages to Canada using Worldwide Express. With Worldwide Express, the shipping costs and brokerage fees are included in the cost and estimated delivery is 2 to 4 days. Please contact us at customerservice@urnoteworthy.com with  a complete shipping address, the product number and the quantity of the item you are interested in purchasing.
We also recommend to all our Canadian customers that you purchase a proof. A proof is a draft of the layout of your text on the card you chose. Proofs are created by professional typesetters and are e-mailed to you.

 

 

Glossery of Terms

Accommodation Cards
Sent to out of town guests who need to make hotel reservations.

Accordion fold
A sheet of stationery folded twice -- in an accordion, "z-shape" style -- into a three-paneled invitation.

Borders
Decorative designs around the outside of stationery. Borders are often embossed on a formal invitation.

Calligraphy
A formal hand written writing style, often used for addressing guest names on invitations.

Calling Cards
Were traditionally used to leave these with a host when making social calls. Today, they are most often used as gift enclosures. They are available in different sizes and styles for men, women and children.  Many women who stay home also use these as business cards or social business cards.

Cotton Paper
Made from 100% cotton is extremely durable yet very soft. It is considered to be the premium choice for letter writing and has a quality 'status' when choosing invitations and you want to convey a sense of elegance.

Digital Photo Cards
Your personal photo is incorporated into the design of your holiday card during the printing process. Your photos must first be e-mailed to customerservice@urnoteworth.com. The acceptable digital formats are JPEG and TIF.  Please include your order number when e-mailing your photo.

Dimensions
The actual size of the card.

Direction Cards -- (also known as Map Cards)
Sent when the reception or ceremony is held at a location that is not widely known and includes explicit directions and often a map.

Ecru
Ivory, off-white, or eggshell color used in formal stationery.

Enclosure Cards
Were traditionally used to leave these with a host when making social calls. Today, they are most often used as gift enclosures. They are available in different sizes and styles for men, women and children.  Many women who stay home also use these as business cards or social business cards.

Engagement Announcements
Announcements sent to friends and family. These usually include the date or month and year of the engagement.

Engraving
One of the oldest and most elegant processes for printing. Engraving involves etching the text onto a copper plate. During the printing process, the plate is coated with ink and then compressed onto the paper, creating the printed text in a slightly raised impression and leaves a bruise on the back of the paper. With most of our vendors that offer engraving, the plate then belongs to the customer and will serve them for a lifetime of fine stationery usage. Engraved stationery is considered to be the epitome of good taste and elegance. Whenever your event is very formal and you want to convey a sense of elegance and impeccable taste, choose engraving. The process is relatively expensive but well worth the investment.

Engraving Plates
Copper plates used in the engraving process. After an image is etched onto the plate, it may be used again in future printings. With most of our vendors who offer engraving, the plate then belongs to the customer and will serve them for a lifetime of fine stationery usage.

Embossing
A similar process to engraving; however, no ink is applied to the plate. It is when the surface of the paper is raised.

Flat Cards
Also known as a panel card; these are single cards, made typically of heavy stock. Often flat cards are printed with a person's name or monogram, at the top of the card, in order to leave space for writing.

Flat Printing
Also known as 'offset printing.' The technique used in flat printing utilizes an image created on a rubber cylinder, which is then inked and transferred onto paper. The printing views as a flat image.

Font
Also known as a type style. It is a lettering style chosen for your text. The lettering style you choose should reflect the formality of the event and your personality.

French Fold
Stationery is folded twice (vertically & inward) to become a four-paneled invitation.

Gift Tags
Personalized enclosures to be sent with gifts. U.R. Noteworthy.com offers a variety of calling card sized flat card, fold over cards and stickers for adults and children.

"Imagitation"
A word coined by Stacy Claire Boyd. It incorporates your personal photo into the design of your holiday card during the printing process. Your photos must first be e-mailed to customerservice@urnoteworth.com. The acceptable digital formats are JPEG and TIF.  Please include your order number when e-mailing your photo.

Ink color
Color used in printing text onto paper.

Letterpress
This centuries-old technique results in a crisp, debossed impression that is further enhanced by the rich qualities of
the paper upon which it is printed. The texture, in fact, is similar to that of hand-made paper.

Layout - Vertical Layout vs. Horizontal Layout
A horizontal card reflects the position of the horizon whereas a vertical card is positioned from top to bottom with the sides being longest.

Map Card -- (also referred to as Directions card)
A card included with invitations that gives specific directions, using major roads and landmarks, to help your guests find their way.

Monograms
Commonly seen on personal stationery. Personal monograms traditionally represent the first, middle and last name. When all of the initials are the same size, the initials appear in order. When the center initial is larger, the initials represent the first, last and middle names, respectively.

Motifs
Small designs printed on stationery. Often, a motif is a single recurring design throughout a person's personal, business or wedding stationery.

Moving Cards
A change of address card is sent to family and friends to inform them of a new address and/or telephone number.

Note Cards
Small fold over cards with a person's name or monogram printed on the front. These are often used as thank you or monogrammed cards.

Offset Printing
Also referred to as flat printing. The technique used in flat printing is where an image is created on a rubber cylinder, which is then inked and transferred onto paper. The printing views as a flat image.

Panel Card
Also referred to as a "flat card." This is one sheet of stationery, most often thicker stock, and is usually used as an invitation or for personal stationery.

Pearlize
A glossy pearl-like finish element, typically found on embossed designs and commonly used on borders of invitations.

Photo Cards
Printed flat or fold over cards that allow for a personal photo.

Place Card
A card used at receptions to let your guests know where to be seated.

Program
This is a printed piece, usually in a small booklet format, and is used as an agenda/schedule for an event; most commonly used at Weddings to allow guests to follow along with the course of the ceremony.

Reception Cards
Included with a formal wedding invitation to tell guests where the reception will be held after the ceremony. These are usually mailed along with the invitation, designating the location and time of the reception.

Reply Cards
Often sent with formal invitations. These provide a space for the guests' names and a place for formally writing their response. A return address is printed on the envelope and the sender includes postage.

Response Card
Mailed with formal invitations as a convenience to your guests. This card is different from a reply card because it allows guests to simply fill in their name and the amount of guests that will or will not be attending. The card is returned to you or the host in a self-addressed envelope included with the card. Typically, the sender provides the postage. Guests should be asked to respond two to four weeks prior to the engagement. This will provide you with enough time to contact the guests who have not responded and to get a final head count for your caterer.

Return Address
Printed on the back flap of an envelope. Traditionally, return addresses include the street address, city and state with no abbreviations.

RSVP
Means, "The favor of your reply is requested".

Save the Date Cards
Sent to out of town guest who might need advanced notification of an event in order to allow ample time to make any special arrangements. These are generally sent three to four months before an event.

Thank you card
Can be pre-printed with "Thank You" on the outside, or with the sender's name or monogram. The inside is reserved for a written expression of gratitude for a gift received, for dinner, or for any small favor.

Thermography
A modern process using ink and a powder resin combined with heat to produce a raised lettering similar in feeling to engraving. Often, thermography is used as a less expensive alternative to engraving on formal invitations, but it is also an appropriate choice for informal invitations and everyday stationery items.

Translucent -- (also known as Vellum)
Smooth transparent paper; used for printing invitations or as an overlay on patterned or decorative paper.

Vellum -- (also known as Translucent)
Smooth transparent paper; used for printing invitations or as an overlay on patterned or decorative paper.

Wedding Announcements -- (also known as marriage announcements)
Used to announce a marriage, sent after the ceremony to family, friends and business associates who were not invited to the wedding ceremony.

Wedding Program
A printed booklet designed to help guests understand the plan of a formal ceremony. It may also provide the explanation of any special rites that are unfamiliar to people of a different religion. Programs can also be used to pay tribute to special people in your lives. "Within the Ribbon" cards-used to inform the ushers that guests should be seated in a designated section identified with a ribbon. Also known as pew cards.

 
 
 
 
 
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